Blooom 401k: What Happened to Your Blooom-Managed 401(k)?

Blooom 401k was a robo-advisor that helped users manage their workplace retirement accounts. Blooom shut down in 2022 after Morgan Stanley acquired its technology and team, ending its 401(k) management service.

Blooom focused on managing employer-sponsored retirement accounts, a market that received less attention than traditional investment accounts.

The company offered automated portfolio management for workplace retirement plans without requiring investors to transfer their assets.

Blooom ended its consumer service in 2022, though it remains part of the broader history of digital 401(k) advice.


Blooom was a robo-advisor built specifically to manage employer-sponsored retirement accounts (401(k), 403(b), TSP) for a flat annual fee rather than a percentage of assets. Its consumer service ended in 2022, with assets and technology moving to Morgan Stanley.

Plan Overview
ItemDetails
Type401(k) robo-advisor / retirement account manager
Founded2013
Fee~$45–$250/year (common plan: ~$120/year or $10/month)
Fee structureFlat fee (not % of assets)
ServicesPortfolio review, fund selection, rebalancing, fee analysis
Assets managed~$5 billion (peak reported)
Clients20,000+ reported during growth period
Accounts supported401(k), 403(b), TSP, IRA
Performance rateNo guaranteed return; depended on market performance
StatusConsumer service ended in 2022; assets/technology moved to Morgan Stanley
Key Benefit

Low-cost automated 401(k) management with a fixed fee, rather than a percentage-of-assets fee that grows with your balance.

Risk

Investment returns were market-dependent — fees and fund choices still affected results, and a flat fee is a guaranteed cost even in a down market.

Type

401(k) robo-advisor

Founded

2013

Fee

~$45–$250/yr (common ~$120/yr)

Fee structure

Flat fee, not % of assets

Assets managed

~$5 billion (peak)

Clients

20,000+ (peak)

Accounts supported

401(k), 403(b), TSP, IRA


Status

Ended 2022; moved to Morgan Stanley

Note

Figures are historical, reflecting Blooom’s consumer service before it wound down.

Blooom figures shown are historical and reflect publicly reported data on the consumer service, which ended in 2022. Confirm current status and terms directly before making decisions.

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Account Status

What happened to your Blooom-managed 401(k)?

Your money never disappeared. Here’s what happened, and what to do next.

1

Your money stayed put

Blooom wasn’t the custodian. It just managed your existing 401(k).

Your account stayed with your plan recordkeeper (Fidelity, Vanguard, Empower, Principal, etc).

Assets never left your plan provider
2

Blooom stopped managing accounts

Blooom shut down its advisory service in November 2022, effective immediately.

Rebalancing stopped. Your fund lineup froze wherever it last was.

Advisory service ended, Nov 2022
3

Morgan Stanley acquired the technology

In December 2022, Morgan Stanley bought Blooom’s tech and brought on its team.

It acquired the tech and talent, not your account.

Tech acquired, not your account
4

Log into your actual plan provider

Check your balance, funds, contribution rate, and allocations on your recordkeeper’s site, not Blooom’s.

  • Same employer: it’s on your benefits portal.
  • Left that employer: consider a rollover.
Action needed: review directly

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How Blooom 401(k) Onboarding Worked

Step 1: Sign-up and questionnaire

A user would create a Blooom account and complete a short risk/goal quiz such as

The questionnaire used simple multiple-choice questions about how aggressive or conservative a portfolio you wanted.

Step 2: Free analysis

Before paying, Blooom performed a free checkup of the linked 401(k).

It asked for your plan’s login credentials.

Blooom would log into your plan and analyse your current asset allocation, fees, and savings projection.

Step 3: Recommendations

Blooom’s system showed your current holdings by asset class and highlighted any high fees or suboptimal choices.

It then presented a recommended portfolio allocation, picking from the funds available in your plan.

The recommendation was based on your risk profile and retirement timeline, aiming to maximise expected return for your risk tolerance.

Step 4: Subscription

If you chose to continue, you subscribed to a flat annual or monthly fee.

Blooom did not lock accounts; you could cancel anytime through the online portal.

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Blooom 401(k) Features

Blooom combined automated 401(k) management with personalized investment guidance, helping users optimize their retirement portfolios with minimal hands-on effort. 

Feature What Blooom Did
Automated Management Managed your 401(k) allocation automatically and executed trades to maintain your selected investment strategy.
Portfolio Strategy Built diversified portfolios using stocks and bonds based on age, retirement goals, and risk tolerance.
Fund Selection Selected low-cost funds available inside your employer’s retirement plan.
Rebalancing Automatically adjusted holdings when markets moved or contributions changed to maintain the target allocation.
Human Advice Provided access to financial advisers for retirement questions and guidance.
Tax-Loss Harvesting Not offered because tax-loss harvesting generally does not apply to tax-advantaged retirement accounts.
Dashboard & Reporting Provided an online dashboard showing balances, allocation, fees, recommendations, and portfolio changes.
Mobile App No dedicated mobile app; users accessed Blooom through a mobile-friendly website.

Overall, Blooom focused on simplifying retirement investing through automation, low-cost fund selection, portfolio maintenance, and access to human financial support.

Blooom Pricing & Fees

Blooom used a flat subscription fee rather than charging a percentage of assets under management.

Essential

Portfolio analysis, automated management, and rebalancing for your 401(k).
Starting at
$ 10
/month, billed monthly
Most Popular

Standard

Everything in Essential, plus scheduled check-ins and priority email support.
Annual plan
$ 125
/year, paid upfront

Premium

Our most comprehensive plan for hands-on guidance across accounts.
Annual plan
$ 295
/year, paid upfront
Compare plans
Essential
Standard
Premium
Account minimum
$0
$0
$0
Portfolio analysis
Automated rebalancing
Human adviser access
Priority support
Hidden fees
None
None
None
Cancellation fee
None
None
None

For larger retirement accounts, Blooom’s pricing could be significantly cheaper than traditional advisory services because the fee did not increase as assets grew.

For smaller balances, however, the effective cost could exceed typical robo-advisor fees.

Pros and Cons

Blooom offered a unique approach to retirement account management, with benefits and limitations worth considering.

Pros

  1. No balance minimum
  2. Flat, predictable fee
  3. 401(k) expertise
  4. Kept accounts with existing custodians
  5. Fiduciary service
  6. Human adviser access
  7. Free 401(k) checkup

Cons

  1. Only retirement accounts
  2. Fees could be high for small balances
  3. Limited employer-plan integration
  4. IRA restrictions
  5. No mobile app or phone support
  6. No guaranteed investment performance
  7. Service discontinued in 2022

Blooom vs Alternatives

The table below compares Blooom to major alternatives in the retirement/advisory space.

Blooom’s niche was employer-plan management; its alternatives range from other robo-advisors to human advisors to 401(k) plan providers.

Service Best For Cost Human Advisor Account Types Tax Features
Blooom (401(k)) Managing workplace retirement accounts $125–$295/year flat fee Yes 401(k), 403(b), 457, TSP, IRA rollover No TLH
Betterment Simple investing + tax automation 0.25% AUM (Digital); 0.65% AUM (Premium) Premium only IRA, taxable, trust, joint, 529 Automated TLH
Wealthfront Digital investing + tax tools 0.25% AUM No IRA, taxable, 529, HSA Automated TLH
Vanguard Personal Advisor Low-cost human financial advice ~0.30% AUM Yes (CFP advisors) IRA, taxable, trust Limited tax optimization
Empower Personal Advisor Full wealth management ~0.89% AUM (tiered lower at higher balances) Yes IRA, taxable, 401(k) rollover, trust TLH for taxable accounts
Human Financial Advisor Complex planning and personal guidance ~0.5–1.0% AUM or flat fee Yes IRA, taxable, 401(k) rollover, trusts Depends on advisor
Guideline (401(k) Provider) Employer retirement plans Employer-paid fees + possible employee AUM fee Limited (plan support) 401(k), 401(a), SEP No TLH
ForUsAll (401(k) Provider) Employer retirement plans Employer-paid fees + 0.20–0.40% advisory Limited (plan support) 401(k), 403(b), similar plans No TLH

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Blooom 401(k) Management FAQ

Blooom 401(k) Management FAQ

Clients regained account control through their plan custodian after Blooom shut down. Eligible prepaid fees were refunded.

Yes. Blooom was required to act in clients’ best interests and did not earn commissions or promote proprietary funds.

Performance depended on market conditions and each client’s plan options. Blooom aimed to improve allocations through lower fees and rebalancing but did not guarantee returns.

While active, Blooom could be canceled anytime through the dashboard. After the 2022 shutdown, cancellations no longer applied.

No. 401(k)-to-IRA transfers had to be completed through the plan custodian or IRA provider.

References:

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