ePlan 401k Login | ePlan Services 401k Fees, Features & Plans

ePlan 401k is an online retirement plan platform that enables employers to manage 401(k) plans and employees to enroll, manage investments, update contributions, and monitor retirement savings. It also supports payroll integration, plan administration, compliance, and fiduciary services.
KEY
POINTS
  • ePlan offers fast 401(k) setup with streamlined digital onboarding.

  • The platform is advisor-friendly with flexible plan designs and open architecture investments.

  • Employers get access to a wide range of funds, including mutual funds and CITs.

  • ePlan does not publish standard pricing, making fee comparisons more difficult.

  • Smaller plans should review costs carefully due to potential fixed-fee impacts.

  • ePlan fits businesses seeking flexibility, customization, and simplified plan administration.

An ePlan 401(k) is a workplace retirement plan administered through the ePlan Services recordkeeping platform.

Employers choose the plan’s features, while participants use the platform to manage contributions, investments, and account activity.

Plan options and available features vary by employer, even when the same platform is used. 

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ePlan Services is a 401(k) recordkeeping and retirement plan administration platform, owned by Paychex since 2011. It manages employer-sponsored plans rather than offering a single universal fee structure.

Company Overview
ItemDetails
CompanyePlan Services, Inc.
Founded1999 (also reported as 2000 in some databases)
HeadquartersDenver, Colorado, USA
OwnerPaychex, Inc.
Acquisition year2011
Acquisition valueApprox. $15.2 million
Industry401(k) recordkeeping & retirement plan administration
What ePlan 401(k) Does
  • Manages employer-sponsored 401(k) retirement plans
  • Handles participant accounts and contributions
  • Payroll integration
  • Investment administration
  • Compliance support
  • Online retirement portals
Investment Options

Usually includes target-date funds, stock funds, bond funds, index funds, and money market funds. Actual choices depend on the employer’s plan.

Fees / Rates

No fixed public fee schedule — costs vary by employer plan. Typical 401(k) industry ranges:

  • Recordkeeping: ~$20–$100+ per participant/year
  • Investment expense ratios: ~0.03%–1.5% annually
  • Advisory fees: ~0.25%–1% annually
Pros & Cons

Pros

Backed by Paychex
Long operating history
Online account management
Suitable for small/mid-size businesses
Employer matching possible

Cons

Fees vary by employer
Investment choices depend on plan sponsor
Not a personal IRA; rules depend on employer

Company

ePlan Services, Inc.

Founded

1999

Headquarters

Denver, Colorado, USA

Owner

Paychex, Inc.

Acquisition year

2011

Acquisition value

Approx. $15.2 million


Recordkeeping fee

~$20–$100+ per participant/year

Investment expense ratios

~0.03%–1.5% annually

Advisory fees

~0.25%–1% annually

Note

Exact features, fees and investment choices depend on the specific employer plan

ePlan 401(k) features and costs are plan-specific. Review the applicable fee disclosure, Summary Plan Description and investment menu for the exact terms of your employer’s plan.

How Does ePlan 401(k) Work?

ePlan is an online, turnkey 401(k) administration platform built for quick deployment and ongoing ease of use.

Employers complete onboarding entirely online; ePlan claims new plans can be set up in as little as one day.

Once a plan is set up and funded, ePlan handles day-to-day recordkeeping:

  • It integrates with payroll providers to process employee contributions and employer matches,
  • Automates compliance testing, and
  • Manages loans and distributions.

ePlan Services 401(k) Login


Phone
888-827-4749

Phone
888-827-4749

Phone
855-588-4775

For Contribution Checks
Matrix Trust Company as Trustee FBO ePlan Services Group Trust
PO Box 734407
Chicago, IL 60673-4407
For Invoice Checks
401K Inc
29100 Network Place
Chicago, IL 60673-1291
Fax: 866-656-1055

ePlan Key Features

ePlan Services provides a digital 401(k) platform designed to simplify plan management for employers, advisors, and participants.

Feature What It Offers Key Benefit
Fast, Paperless Setup Online setup, pre-populated documents, funding within 24 hours Launch a plan quickly with less paperwork
Transparent Fees Advertised fee transparency and low-cost structure Easier cost visibility and budgeting
Open-Architecture Investments Thousands of funds, including mutual funds, CITs, stable-value funds, and institutional share classes Flexible investment choices
Payroll Integration 250+ payroll integrations Automated contribution processing
Compliance & Fiduciary Support IRS testing support, notices, Form 5500 assistance, optional fiduciary services Reduced administrative burden
Advisor Support Proposal tools, plan design assistance, regional support teams Helps advisors serve clients efficiently
Employee Experience Online dashboard, calculators, education resources Easier participant engagement

Overall, ePlan positions itself as a scalable retirement plan solution that balances automation with advisor and employer support.

Plan Types Offered

ePlan’s core product line covers most 401(k) variants for small/mid-size employers:

1. Traditional 401(k)

Employers can offer pre-tax contributions and matching/profit-sharing.

Roth 401(k) options are also supported as a post-tax contribution election.

Standard nondiscrimination testing applies to highly-compensated vs. non-HCE contributions.

2. Safe Harbor 401(k)

ePlan offers safe-harbor designs.

Safe Harbor status exempts the plan from most ADP/ACP tests in exchange for required employer contributions.

Employers must commit to specified match or nonelective contributions.

3. Solo 401(k)

For self-employed owners(with no other eligible employees, ePlan’s Solo 401(k) supports both pre-tax and Roth contributions.

It allows higher contribution limits as with any 401(k).

4. SIMPLE IRA (Education)

While ePlan’s site does not appear to administer SIMPLE IRAs directly, their educational content discusses SIMPLE IRAs for small employers of 100 or fewer employees as an alternative retirement plan.

If offered, SIMPLE IRAs have different rules, but this is ancillary.

(Roth 401(k): ePlan 401(k) plans support Roth contributions as part of the deferral choices.)

401(k) Growth

Average Growth 5–8%
Employer Match Boost
Compound Growth Learn

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What Investment Options Does ePlan Offer?

ePlan’s investment lineup is very broad.

The platform is open-architecture, and plans are not limited to a few proprietary funds.

  • Mutual funds: Diversified funds covering categories such as U.S. stocks, international stocks, bonds, and balanced portfolios.
  • Target-date funds (TDFs): Portfolios designed to automatically adjust risk as a participant approaches retirement.
  • Index funds: lower-cost funds that track market indexes.
  • Fixed-income options: Bond funds and stable-value-type options
  • Money market/cash preservation options: For participants seeking lower volatility.
  • Managed account or advisory services: ePlan partners can provide fiduciary investment guidance or management options.
KEY POINT
Plan sponsors and participants can invest in almost any major mutual fund family they choose. The main limitation is that the funds must be made available through the plan sponsor; ePlan itself does not have in-house funds to promote.

Stable-value collective investment trusts (CITs) may also be available for participants seeking principal protection. But, the exact money managers or CIT sponsors are not identified on ePlan’s marketing pages.

ePlan Pricing & Fees

ePlan does not publish a standard fee schedule. In reality, ePlan charges:

Fee Category Typical ePlan Fee Structure Publicly Disclosed? Notes
Plan Setup Fee One-time implementation/setup charge No May vary depending on plan complexity, conversion requirements, and services selected.
Recordkeeping / Administration Fee Plan administration and recordkeeping charges No ePlan provides recordkeeping, administration, compliance support, and online plan management services.
Participant Administration Fee Participant-level administrative charges No Specific participant pricing is not publicly listed and is determined through plan proposals.
Asset-Based Administration Fee Possible asset-based pricing depending on plan arrangement No ePlan emphasizes fee transparency and states that fees are disclosed; it also states there are no revenue-sharing arrangements with third parties.
Investment Fund Expenses Underlying investment fund expenses Fund-specific Participants generally bear the expenses associated with selected investment options. ePlan provides access to a broad investment menu, including mutual funds and collective investment trusts.
Investment Revenue Sharing / Concessions Investment-related concessions Policy disclosed ePlan states that investment concessions from investment families are returned to plan participants.
Fiduciary Services (3(21), 3(38), 3(16)) Optional fiduciary support services No Additional fiduciary services may be available depending on plan design and selected providers.
Compliance / Testing Services Compliance administration and regulatory support No Services may include plan testing, filings, and administrative support.
Payroll Integration Fees Payroll connection/setup-related costs No ePlan notes that a payroll provider may charge for setting up an integration.
Participant Transactions (Loans, Distributions, Rollovers) Transaction-related charges No Specific transaction fees are not publicly listed.
Termination Fee Plan termination/conversion charge No Any termination charges should be confirmed in the plan agreement and fee disclosure documents.

Fee Transparency: ePlan insists on quotes. But Employers should obtain detailed fee disclosure to verify charges.

Pros and Cons of ePlan

Pros

  1. Fast setup
  2. Transparent fee approach
  3. Wide investment options
  4. Advisor-friendly platform
  5. Easy plan administration
  6. Strong small business focus
  7. Employee education tools
  8. Backed by Paychex

Cons

  1. Limited publicly available fee details
  2. Potentially higher costs for small plans
  3. Mixed customer service experiences
  4. Technology may feel outdated
  5. Less suitable for large employers
  6. Lower brand recognition
  7. Relies on third-party investment options
  8. Possible challenges when transitioning plans

Yes, ePlan does offer a fast, flexible retirement plan solution with strong administrative support, broad investment choices, and a focus on small and mid-sized businesses.

But employers should carefully review fees, service quality, and technology capabilities to ensure it meets their long-term needs.

ePlan Alternatives and Competitors: ePlan Services
alternatives & competitors

ePlan Alternatives and Competitors: ePlan Services

Comparing ePlan Services with other 401(k) providers for small and midsize businesses, from advisor-driven platforms to fully managed, payroll-integrated plans.

ePlan Services

Fees: Custom quoted; promotes flat pricing and fee transparency. Small-plan comparisons often show ~2%+ all-in costs depending on plan design.

  • Fast setup, open investment architecture
  • Advisor tools and payroll integrations
  • Automated compliance support
  • Web-based portal, broad payroll connectivity, no proprietary fund requirement
  • U.S.-based support and advisor specialists; service varies by plan complexity
  • Small and midsize businesses; advisor-driven retirement plans

Guideline

Fees: Tiered pricing — Starter ~$49/month + $6/employee; Core ~$119/month + $8/employee.

  • Simple online setup
  • Payroll integration and transparent pricing
  • Easy first-time 401(k) launch
  • Modern web/app experience with payroll and accounting integrations
  • Digital-first support via chat/email; strong onboarding reputation
  • Startups and small businesses, especially modern payroll users

Human Interest

Fees: Tiered pricing — Essentials ~$80/month + $5/employee; higher tiers add services.

  • Fully managed 401(k)
  • Compliance support and payroll integrations
  • Fiduciary services on select tiers
  • Online platform, employee dashboard, large payroll integration network
  • Dedicated support teams focused on employer guidance and compliance
  • SMBs wanting less administrative work

Ubiquity

Fees: Flat-fee model; example plans start around ~$97/month + $6/employee. Markets no AUM fees.

  • Predictable pricing and simple plan designs
  • Auto-enrollment and Safe Harbor support
  • Tax-credit assistance
  • Web portal, payroll integrations, flexible investment options
  • Dedicated onboarding specialists and plan support
  • Small businesses (often 5–200 employees) focused on cost control

Betterment at Work

Fees: Subscription pricing plus advisory fee structure — approximately $100–$150/month + participant fees + asset fee.

  • Automated investing and fiduciary services
  • Employee financial wellness tools
  • Modern participant experience
  • Mobile-friendly platform with digital dashboards and payroll integrations
  • Digital support with plan consultants and onboarding assistance
  • Startups and SMBs wanting a fintech-style retirement experience

Provider details are for general informational purposes and are not financial, legal, or tax advice. Fees, eligibility, and plan features vary, confirm current terms directly with each provider before enrolling.

I created this overview to help evaluate provider positioning, identify key differentiators, and determine the best fit based on business size, advisor involvement, cost structure, and desired level of support.

ePlan 401(k) FAQs

ePlan 401(k) FAQs

Sign in through your employer’s ePlan portal or the ePlan login page. First-time users must create an account before accessing their plan.

ePlan Services is a subsidiary of Paychex, Inc.

ePlan supports Traditional and Roth 401(k) plans, Safe Harbor 401(k) plans, Solo 401(k) plans, and SIMPLE IRAs.

Most plans offer mutual funds, target-date funds, index funds, bond funds, and other diversified investments. Some plans also include a self-directed brokerage option.

ePlan does not publish its pricing. Fees vary by plan and employer, so you’ll need to request a quote.

No dedicated mobile app is available. You can access your account through a mobile web browser.

ePlan offers U.S.-based customer support. Experiences vary, so it’s worth reviewing recent customer feedback.

Contact ePlan to begin the termination process. You’ll typically need to complete plan distributions, file final paperwork, and pay any applicable termination fees.

References:

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